Hi,

The team is keeping a close eye on this thread (and the others preceding the dev blog), plus other sources of feedback, and we have some work in progress to adjust some aspects and deal with several cases where the new tooltip format is causing problems.

Specifically, we've been looking initially at:

• 'Mouse-over on icon column in overview'-only as trigger for new tooltip (this actually would also free us to have different tooltips for specific overview columns if there are cases where that is a benefit in general).


• Some defects with bracket tooltips (including large numbers of brackets breaking tooltips).


• Opacity of bracket tooltip listing.


• Bracket tooltip to not trigger in the case of singleton brackets (this should very much help with the scatter loot as well as other cases).


• Structures with timers and status information (offline, anchoring, etc) showing in the list-form tooltip for brackets.


• Some starmap tooltip defects.

That's not an exhaustive list and we've noted the comments about timing issues, among others, but certainly timing is a tricky balance.

Also, we're not going to ignore the points controlling display of tooltips, to the contrary, but we do think this is something that bears thinking about carefully.

We'll keep taking in all the feedback and use it in our ongoing design work. A major focus of this team is on improving new player experience by generally raising the level of the all-round player experience. We know this approach is going to require our close attention to feedback and significant iterative work.

Where is the ON / OFF function?

We've been following all the constructive feedback on this thread, and in other places, closely and will be making some adjustments to address some of the issues that have been exposed since release.

We're intending to release a small update very soon to address the most pressing matters.

Cheers,
Delegate Zero

There's been some great feedback and we're working through a list of tweaks and fixes, with some to come to TQ very soon.

First, I want to address some misconceptions. The test server, AKA SiSi. Some of the new tooltips were A/B tested on SiSi. All the new tooltips were subsequently on SiSi for all accounts on SiSi for two weeks.

Then there is the matter of pre-existing content that has not changed. An example of this is the solar system map. It hasn't changed. Feedback on how much that needs some love is welcome but it's not feedback on the last release. Other examples are many, many tooltips that were pre-existing but are now in a new format, with a different delay. This makes them more noticeable.

Following on from that, we are thinking very seriously about how delay timing interacts with the tooltip contents and context. This is a contender for some configuration options. Enough people have asked about an off switch that I think I have to give a straight answer to this: a blanket off switch is not a strong contender as a configuration option.

One of the reasons for this is that many, many of the tooltips in the game are not new in a content sense. Format and delay may have changed but the majority have been around for a very long time and they are attached to so many systems and of so many content types that the 'simple fix' of an off switch is really not so simple. On the other hand, as changing delay has exposed some of these to people's perception for the first time, it seems much better to focus on that issue - with improving tooltip content formatting where necessary as a followup measure.

To the list of things we will have ready to deploy very soon:

UI tweaks:

When you hover over brackets in space the full name and distance is displayed next to the bracket.

The tooltip that explains the details of the icon associated with an overview entry is now displayed only when hovering over the icon in the overview.

The tooltips for the buttons in the Selected Item window no longer overlap with the important information in that window.

The tooltip for the skill queue in the NeoCom now continuously updates the remaining skill training time.

The name column in the overview now has a tooltip with detailed name information for that entry.

A number of changes have been made to the bracket list tooltip for overlapping brackets in space:

• The bracket list tooltip is no longer displayed for single brackets
• The logic for picking which brackets to include in the list has been greatly improved
• The bracket status information (such as reinforcement time and anchored status) has been added to the entries in the list
• The list now has a maximum width limit
• The list background has a slight transparency applied to it
• An issue has been fixed that kept the list open after interacting with it

Fixes:

A number of hardcoded statistics strings in the starmap tooltips have been replaced with properly localized strings.

The indicator overlay on overview icons that you have targeted is no longer overlapped by the icon itself.

Fixed the anchoring position of the tooltips in the map browser (opened with F11).


This is not an exhaustive list of incoming fixes, nor the end of the tuning work. Moreover, we plan to expand and iterate on tooltips going forward.